Frequently Asked Questions

Can you ship nationwide?

As of the moment, we can only serve Metro Manila and some parts of Luzon. (Laguna, Cavite, Bulacan, Rizal)

We also have branches in these provincial areas:

You may order via messaging their Facebook Pages

Do you have a physical store where I can buy and see the products?

We currently have 2 branches:

The Fat Butcher - Cubao

  • 778 Seattle, Aurora Blvd, Quezon City
  • 9am to 6pm (Mon to Sun)

The Fat Butcher - Paranaque

  • 32 Aguirre Ave, BF Homes, Paranaque
  • 9am to 6pm (Mon to Sun)
Do you have any discounts or promotions?

For vouchers and promotions, please follow our social media to be updated:

Facebook: The Fat Butcher Ph
Instagram: @thefatbutcherph

Join our viber community for exclusive monthly vouchers only for our members
Click here!

*NOTE: You can only use 1 voucher code per transaction. Promos are not stackable

How can I order?

You can easily make a purchase using this website

Just add to cart the products that you want > Once you're done, press checkout

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We are also available on Grab Mart, Shopee, and Lazada, and Tiktok

How do I contact customer support?

For inquiries and concerns, you may reach us through our social media:

Facebook - The Fat Butcher PH

Instagram - @thefatbutcherph

What are your payment options?

Here are our payment methods:

1. via Paymongo

  • Bank Transfer
  • Gcash
  • Credit/Debit Card
  • Grab Wallet
  • Maya
  • Billease

2. Cash on Delivery / Cash on Pickup

What if I'm not home during the delivery?

If no one will be able to receive, kindly send us a message via Facebook or Instagram so we can adjust the delivery schedule

What is your delivery schedule?

Delivery Time: 10:00am to 6:00pm

Please be ready to receive your orders anytime during the specified timeframe.

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For Cash on Delivery (COD) orders, please take note of the following in order to prevent delays in your order:

  • We will be calling / texting the contact number provided on the shipping details for order confirmation
  • Kindly leave the payment to your family member / helper / guard if you are not at home (We deliver orders at 10am to 6pm)

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If no one will be able to receive, kindly send us a message via Facebook or Instagram so we can adjust the delivery schedule

Got a question that's not there? Contact us directly!

Go to the bottom of the page and click "Contact Us"